Engauge Workforce Solutions

Job Details

Administrative & Customer Support Assistant
For you, every day is planned, and you know what you’ll be doing. You’re consistent. You’re dependable. You’re thorough. You’re accurate. These are just the standards you hold yourself to and the type of person you are. You come in, day in and day out, and just do a great job.

Engauge Workforce Solutions (EWS) is looking for an Administrative Assistant. The Administrative Assistant is responsible for providing the highest level of Administrative Support to both Internal and External Engauge Workforce Solution customers.  This role is responsible for the initiation and execution of administrative functions to support the Recruiting and Workforce Engagement team.  In addition, the position will provide support in areas such as Marketing, Sales and Special projects. 

Goals & Objectives: 
  • Ensure that every Customer whether it be Internal or External receives the highest level of administrative support. 
  •  Support the Marketing Department in maintaining generated leads along with documentation. 
  • Work closely with Business Administration and Customer Service Manager with regards to system documentation and compliance to standards. 

Key Responsibilities: 
  • Enter Facebook Leads into our talent management system  
  • ZipRecruiter weekly reporting 
  • Update online applicant status for web applicants in our talent management system 
  • Confirm that all applicants in the system are assigned to a Recruiter in our talent management system 
  • Confirm and validate correct address information in our talent management system 
  • Support Recruiting, Sales, and WFE team with documentation as needed              
  • Travel coordination and planning 

Education and Experience: 
  • High School Diploma required 
  • 2+ years of administrative experience 

What does a successful candidate look like? 
  • Ability to make quick and sound decisions/problem solve
  • Able to work in a fast-paced, ever-changing environment  
  • Excellent verbal and written communication skills 
  • Strong knowledge of computers and relevant software applications (MS Office) 
  • Strong data entry skills  
  • Professional personal presentation 
  • Excellent organizational skills 
  • Detail-oriented 
  • Ability to multi-task 
  • Flexible/Reliable 
Engauge is hiring immediately for this position, so don’t wait to put your application in! 

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