Workforce Engagement is a program unique to Engauge that dramatically improves placement and retention rates by leveraging a team of manufacturing experts to act as an extension of your HR and Ops teams.
Workforce Engagement is the brainchild of the Engauge leadership team’s decades working in manufacturing companies and seeing first-hand how the traditional approach to temporary staffing consistently fails both companies and Associates. It’s the “secret sauce” for why Engauge delivers better results for our clients. And its why our clients see Engauge as a true workforce partner, not just another temp agency.
Workforce Engagement is a program unique to Engauge that dramatically improves placement and retention rates by leveraging a team of manufacturing experts to act as an extension of your HR and Ops teams.
Workforce Engagement is the brainchild of the Engauge leadership team’s decades working in manufacturing companies and seeing first-hand how the traditional approach to temporary staffing consistently fails both companies and Associates. It’s the “secret sauce” for why Engauge delivers better results for our clients. And its why our clients see Engauge as a true workforce partner, not just another temp agency.
One of the most common challenges our clients face is how to train 2nd and 3rd shift resources. Requiring everyone to train on 1st shift significantly reduces the available talent pool. Engauge frequently provides On Site Support resources for off-shifts that eliminates the need to train on 1st and supercharges the ability to fill 2nd and 3rd shift positions.
While many staffing agencies provide on site recruiters, Engauge flips this model on its head by focusing On Site resources on individuals who can work in direct labor roles while also providing training, check-in, translation and other support to temporary Associates.
Touring a candidate before they are assigned dramatically reduces the No-Call, No-Show (NCNS) rate and first week job abandonment. Workforce Engagement Consultants lead candidate tours during which they can both present a realistic summary of the job and also get time to interact with candidates to evaluate their interest and attitude so they can weed out poor candidates before they get assigned.
Engauge’s proprietary UPSIDE assessment, given to candidates before we place them on an assignment, helps us understand what type of work an Associate naturally likes to do. This is incredibly important because regardless of how much money you pay someone, if they don’t enjoy what they do they will eventually leave.
While recruiters are paid commission and thus incentivized to drive placement volume, Workforce Engagement Consultants are incentivized via metrics like turnover, quality and client satisfaction. This creates a natural checks and balances relationship that helps us fill high-volume orders while maintaining low turnover and high candidate quality.
Engauge believes supporting diverse candidate communities is a core method of building a high-quality, sustainable workforce in today’s competitive labor environment. All Workforce Engagement Consultants are bilingual, speaking a combination of Spanish, Burmese, Karen, Chin and Rohingya in addition to English.
Workforce Engagement provides an additional layer of support and coordination to our high-volume accounts that acts as a bridge between our clients and our recruiting teams. Each account is assigned a Workforce Engagement Consultant who spends time working in the roles we will be staffing to get a clear understanding of the production process, culture and personalities that make your company unique. This not only improves the quality of our recruiting, it enables the consultants to support your team by providing or assisting with hands-on training, 30/60/90-day reviews, and more.
Engauge has built a team of Workforce Engagement Consultants who come from direct manufacturing and/or distribution backgrounds. We believe this direct production experience enables a level of insight to what’s it’s really like to work on a production floor that is lacking in our competitors.