Engauge Workforce Solutions

Job Details

Office Clerk - $15.00/hr - 1st Shift
If you have customer service or office administration experience and are seeking your next job where you can grow professionally, we have a great opportunity for you! Consider bringing your skills to our New Boston, MI client who needs aOffice Clerk for an immediate start.
Shift and Pay
  • Monday-Friday: 7:00am – 4:00pm
  • Pay: $15/hr
Job Summary: 
The Office Clerk will interact with the company’s customers and internal staff to address inquiries and provide a higher level of customer support while completing and assisting with other clerical duties
Key Responsibilities:
  • Answer customer questions, resolve support issues, improve credibility and develop relationships
  • Interacts via telephone, email to provide support and information on an assigned product
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments
  • Complete necessary data entry 
  • Performs other related duties as assigned
Education and Experience:
  • High school diploma or equivalent 
  • Excellent interpersonal communication skills, written and verbal
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Experience with an ERP system is a plus 
  • Excellent and precise data entry and typing skills
Included in this role are benefits beginning on DAY ONE of employment.
  • Vacation
  • Medical, dental and vision insurance
  • Weekly Pay
  • $50 referral for every referral 
Don’t wait, apply today!

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