Engauge Workforce Solutions

PRIVACY POLICY
Engauge Workforce Solutions LLC (“we,” “us,” “our”) is committed to safeguarding your privacy. This Privacy Policy details our data practices and your rights regarding the collection, use, and disclosure of your information when you visit our website or use our staffing and recruiting services.

Information We Collect

  • Personal Information: We gather information such as your name, address, email, phone number, employment history, and resume details. This information is collected when you apply for jobs, create profiles, or interact with our services. Any other contact details you provide to us also fall under this category.
  • Usage and Device Information: We utilize Google Analytics to gain insights into how you interact with our website and the devices you use to access it. This includes monitoring the pages you visit, the times you access them, and specific details about your device, such as the hardware model, operating system, and mobile network information. Notably, we do not track your IP address.
  • Cookies and Tracking Technologies: To enhance your experience on our website, we use cookies and similar tracking technologies. Cookies help us understand how you use our site and allow us to improve its functionality. You can learn more about cookies and how to manage them by visiting Google Chrome Help or Google Account Help.

How We Use Your Information

  • Provide Services: We use your information to operate, maintain, and improve our staffing and recruiting services. This includes processing job applications, matching candidates with suitable job opportunities, conducting interviews, and managing client and candidate relationships. We also use this information to provide you with career guidance and job search assistance.
  • Communicate: We use your contact information to communicate with you about job opportunities, respond to your inquiries, provide customer support, and send updates about our services. This includes sending you job alerts, newsletters, and promotional materials that may interest you.
  • Personalize Experience: By understanding your skills, preferences, and job search history, we can tailor our services to better meet your needs. This includes providing personalized job recommendations, improving your user experience on our website, and customizing our communications with you.
  • Research and Improve: We analyze usage trends, feedback, and other data to continuously improve our services. This helps us understand how our services are used, identify areas for enhancement, and develop new features to better serve our clients and candidates.

Information Sharing and Disclosure

We may share your information with:
  • Clients and Employers: To facilitate the staffing and recruiting process, we may share your resume and application with potential employers who are looking for candidates with your qualifications. This helps us match you with job opportunities that best fit your skills and experience.
  • Service Providers: We work with third-party vendors to help run our business. These providers include payment processors and IT service providers who support our staffing and recruiting operations. They have access to your information only as necessary to perform their functions and are obligated to protect it.
  • Legal Compliance: We may disclose your information to authorities if required by law or in response to legal processes. This includes compliance with legal obligations, court orders, and other legal or regulatory requirements.
  • Marketing Purposes: We do not share your personal information with third parties for their marketing purposes without your explicit consent. We may, however, use your information to provide you with updates about our services and promotional materials relevant to your interests.

Your Rights and Choices

  • Access and Correction: You have the right to request access to the personal information we hold about you. If it is inaccurate or incomplete, you can ask us to correct it. To make such a request, please contact us. We will respond within a reasonable timeframe to update or correct your information.
  • Opt-Out: You can opt out of receiving promotional communications from us at any time. To opt out of promotional emails, follow the unsubscribe instructions included in the emails. To opt out of promotional text messages, follow the instructions provided in the messages. You can also contact us directly to opt out. Even if you opt out of promotional communications, you may still receive non-promotional messages related to your account, ongoing business relations, or your employment with us.
  • Cookie Preferences: You can manage your cookie settings through your browser. Most browsers allow you to control cookies in their settings. You can choose to accept, reject, or delete cookies. If you reject cookies, some features of our website may be limited. For more information on managing cookies, visit Google Chrome Help or Google Account Help.
  • Data Deletion: You have the right to request the deletion of your personal information, except where retention is required for our transactions or compliance with legal obligations. To exercise this right, please contact us. We will respond promptly and ensure your information is securely deleted as per your request.

Retention of Information

  • We retain your personal information only as long as necessary for the purposes it was collected, or as required by law. This means we keep your information for as long as you have an active account with us or as long as needed to provide you with our services. Additionally, we may retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements. Your information will be securely deleted when it is no longer needed for these purposes.

Ensure Security

  • Security Measures: We implement various security measures to protect your information from unauthorized access, fraud, and other security threats. This includes the use of encryption, firewalls, and secure access controls to safeguard your data.
  • Monitoring and Auditing: Our systems are regularly monitored for potential vulnerabilities and suspicious activities. We also conduct periodic audits to ensure our security practices are up-to-date and effective.
  • Employee Training: We provide ongoing training to our employees about data protection and privacy best practices to ensure they understand the importance of safeguarding your information.

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